I wholeheartedly nominate Lesly for Employee of the Month. Lesly is professional, timely, polite, respectful and demonstrates patient centered care, which is the central to the work we do at Kaiser Permanente. She is detailed oriented and does her best to help our members when they are checking in for appointments or have other questions or concerns. She responds positively to feedback and makes sure to incorporate feedback and new learnings into her daily duties and interactions. When presented with a new task, she listens carefully and asks clarifying questions to ensure she understands what is being asked of her. She is flexible, often being asked to cover different medical reception desks in my departments. She is an asset to our company and a pleasure to work with.